Previous webchats and feedback
17 April 2018 - MBA courses (4pm start time)
Most users online at same time: 11. Replay pageviews: 15. Comments: 33
Pinar - "In terms of keeping the buzz going, in between the team members we can chose a topic to talk about and see how they react. Try to create a conversation from there if they don’t have anything in mind."
That's a really good idea
Liz - "there were some detailed questions about projects and such like that were hard for any of us to answer, so I wished we’d had David or Judith around to help (or Deb)"
Yes, someone with that intricate programme knowledge definitely desirable for future events
Zoe - "I would recommend we run them monthly from May to August with a slightly different focus each time and look at doing ones specific to offer holders/prospects/mix. We could look at different timings, linking with an event in country, our agent offices etc.
12 April 2018 - MSc courses (4pm start time)
Most users online at same time: 10. Replay pageviews: 13. Comments: 33
February 2018 - MSc courses
Most users online at same time: 11. Replay pageviews: 27. Comments: 58
December 2017 - Accounting and Finance UG
Most users online at same time: 12. Replay pageviews: 23. Comments: 62
July 2017 - MSc
Most users online at same time: 20. Replay pageviews: 62. Comments: 73
May 2017 - MSc
Most users online at same time: 24. Replay pageviews: 39. Comments: 96
April 2017 - MSc
Most users online at same time: 13. Replay pageviews: 15. Comments: 57
August 2016 - MSc
Most users online at same time: 19. Replay pageviews: 8.Comments: 88
June 2016 - MSc
Most users online at same time: 16. Replay pageviews: 20.Comments: 65
April 2016 - MSc
Most participants online at same time: 18. Replay pageviews: 13.Comments: 65
February 2016 - MSc
Most users online at same time: 19. Replay pageviews: 30. Comments: 56
(academic): some people were using e.g. @RaynerSimpson to reply to posts. This doesn't automatically pin a response to a post
We should ask participants to read instructions for panellists clearly before (and if necessary during) sessions.
(admin): I don’t know if we need so many staff online. It’s good to have the Directors of Studies but they don’t specifically get asked questions which the support team can’t answer
The session was very busy and as academics weren't in the room, their engagement was a bit lower. We should discuss how necessary it is having academics at all.
(admin): It would be nice to have a set text that all panellists use to introduce themselves.
Good idea, we'll introduce that.
There was also a lot of feedback given by the MSc team at the time. This was mostly to do with allocating questions to individuals. This is a limitation of the CoveritLive software.
We should experiment with tags. There are only eight possible, but this may be enough?