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Currently the team has the following facilities:

Email and RT

The following addresses submit to the support-web RT queue and are aliases for and goes to comms, idps and us. Membership is maintained by group manager.

Instant messaging

Articles and PR material

Automatic emails we send to

  • analytics report PDF (content overview)
  • Eprospectus errors
  • No labels

1 Comment

  1. I believe that does not go to the web-support RT queue. It only broadcasts the e-mail to the Web Services team members.