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When requesting updates
Keep it simple - If it’s too big a task to write down in the form then arrange a meeting with us
Be specific about what you want us to do. There are over 1,000 pages on the website. Always include a URL so we know which page(s) you are referring to
Don't forward long threaded emails - we don't have time to read through/intepret them, and often the real task will be missed.
A rough guide to which priority to select:
- Extremely urgent High - this is business critical and cannot wait e.g. there’s some information that’s wrong that could get us in legal trouble, there’s an event happening tomorrow.
- Urgent Medium - this should should be done in the next two or three days e.g. an event that’s due to run the following week, a news article, an error that it is important to correct.Important but not currently urgent - updates , a new unit offered on a course
- Low - updates to information that need to be made , but isn’t going to but won't cause issues if it takes up to a week emore than a week e.g. additions to publication lists, a broken link on a page that’s not visited often, a new unit offered on a course.Currently low priority - routine routine or cosmetic changes that don’t really affect the operation of the site or our users’ ability to complete tasks e.g. (replacing a photo, uploading minutes from a committee meeting, stuff like that
Updating Faculty profiles