Keep it simple - If it’s too big a task to write down in the form then arrange a meeting with us
Be specific about what you want us to do. There are over 1,000 pages on the website. Always include a URL so we know which page(s) you are referring to
Don't forward long threaded emails - we don't have time to read through/intepret them, and often the real task will be missed.
If it's really urgent phone us on ext Alex 4776 or Joey 3764 or Rayner 3396
Urgency of requests
A rough guide to which priority to select:
High - business critical and cannot wait e.g. there’s some information that’s wrong that could get us in legal trouble, there’s an event happening tomorrow.
Medium - should be done in the next two or five days e.g. an event that’s due to run the following week, a news article, an error that it is important to correct, a new unit offered on a course
Low - updates to information that need to be made but won't cause issues if it takes more than a week e.g. a broken link on a page that’s not visited often, routine or cosmetic changes that don’t really affect the operation of the site or our users’ ability to complete tasks (replacing a photo, uploading minutes from a committee meeting
This form is NOT for Research or Faculty web updates